We want you to use Veloe® as long as possible.
Thank you for choosing Veloe®. As the new owner of a Veloe eBike, we’re thrilled to be a part of your journey and enhance your personal lifestyle. Let’s guide you through using Veloe® and provide a sneak peek into upcoming creative functionalities.
What can I do to maintain my Veloe®?
Take care as its your closest friend.
What to do when my Veloe® needs service?
Count on your local Veloe® Retail Network.
How can I maintain my battery to improve lifetime?
Tips for battery life improvement.
- Store your battery indoors. Cold temperatures can damage the battery.
- Charge it properly and always use the corresponding charger.
- Do not run out the battery. Charge when it has a 10% charge left.
- Check your tyre pressure. Just like you, your battery needs to give more power when tires are weakly pumped.
- Veloe® Multi has a weight capacity of 200 kg. Don’t overload!